• Hotline
  • Onsite
  • Response Time For Remote Support
  • Response Time For Onsite Support
  •  

Starting $900

Per year Essential
  • 9 AM till 6 PM Working Weekdays
  • _
  • < 24 hours
  • _
  •  

Starting $1200

Per year Superior
  • 9 AM till 6 PM Working Weekdays
  • 2 visits* per month
  • < 12 hours
  • Next Business Day
  •  

Starting $2400

Per year Premium
  • 8:30 AM till 7:30 PM 7days a Week
  • 3 visits* per month
  • < 8 hours
  • 4 to 6 hours
  •  

Starting $3600

Per year Elite
  • 24/7
  • 4 visits* per month
  • < 4 hours
  • 2 to 4 hours
  •  

*Additional/Extra 
Onsite Visits

$60 per visit

$50 per visit

$40 per visit

$30 per visit

Starting $900

Per year Essential
  • Hotline: 9 AM till 6 PM Working Weekdays
  • Onsite: NA
  • Response Time For Remote Support: < 24 hours
  • Response Time For Onsite Support: NA
  •  
*Additional/Extra Onsite Visits: 60$/visit

Starting $1200

Per year Superior
  • Hotline: 9 AM till 6 PM Working Weekdays
  • Onsite: 2 visits* per month
  • Response Time For Remote Support: < 12 hours
  • Response Time For Onsite Support: Next Business Day
  •  
*Additional/Extra Onsite Visits: 60$/visit

Starting $2400

Per year Premium
  • Hotline: 8:30 AM till 7:30 PM 7days a Week
  • Onsite: 3 visits* per month
  • Response Time For Hotline Support: < 8 hours
  • Response Time For Onsite Support: 4 to 6 hours
  •  
*Additional/Extra Onsite Visits: 40$/visit

Starting $3600

Per year Elite
  • Hotline: 24/7
  • Onsite: 4 visits* per month
  • Response Time For Hotline Support: < 4 hours
  • Response Time For Hotline Onsite: 2 to 4 hours
  •  
*Additional/Extra Onsite Visits: 30$/visit

Our ongoing Global IT support services offer the following

Essential

Starting 900$/year

Superior

Starting 1200$/year

Premium

Starting 2400$/year

Elite

Starting 3600$/year

Maintenance and Alerts:

Server & Computer Patching

Backup & DR Site

Monitoring Alerts

Policy & Procedure

Remote Support (Incidents and Requests):

– Connectivity Support

– Infrastructure Support

– End User Support

– IT Asset Management

– Microsoft Office & Standard App Support

– Cloud Migrations & Management

– Autopilot zero-touch deployment

Onsite Support:

– Modern Device Management

– Server & Network Management

– Technical Health Check

Our ongoing Global IT support services offer the following

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