• Hotline
  • Onsite
  • Response Time For Remote Support
  • Response Time For Onsite Support
Purchase

*Additional/Extra Onsite Visits

Essential

Essential

Starting $900Per year
  • 9 AM till 6 PM Working Weekdays
  • –
  • <24 hours
  • –

$60 per visit

Superior

Superior

Starting $1200Per year
  • 9 AM till 6 PM Working Weekdays
  • 2 visits* per month
  • <12 hours
  • Next Business Day

$50 per visit

Premium

Premium

Starting $2400Per year
  • 8:30 AM till 7:30 PM 7days a Week
  • 3 visits* per month
  • <8 hours
  • 4 to 6 hours

$40 per visit

Elite

Elite

Starting $3600Per year
  • 24/7
  • 4 visits* per month
  • <4 hours
  • 2 to 4 hours

$30 per visit

Essential

Essential

Starting $900Per year
  • Hotline: 9 AM till 6 PM Working Weekdays
  • Onsite: –
  • Response Time For Remote Support: <24 hours
  • Response Time For Onsite Support: –

*Additional/Extra Onsite Visits: $60 per visit

Superior

Superior

Starting $1200Per year
  • Hotline: 9 AM till 6 PM Working Weekdays
  • Onsite: 2 visits* per month
  • Response Time For Remote Support: <12 hours
  • Response Time For Onsite Support: Next Business Day

*Additional/Extra Onsite Visits: $50 per visit

Premium

Premium

Starting $2400Per year
  • Hotline: 8:30 AM till 7:30 PM 7 days a Week
  • Onsite: 3 visits* per month
  • Response Time For Remote Support: <8 hours
  • Response Time For Onsite Support: 4 to 6 hours

*Additional/Extra Onsite Visits: $40 per visit

Elite

Elite

Starting $3600Per year
  • Hotline: 24/7
  • Onsite: 4 visits* per month
  • Response Time For Remote Support: <4 hours
  • Response Time For Onsite Support: 2 to 4 hours

*Additional/Extra Onsite Visits: $30 per visit

Our ongoing Global IT support services offer the following

Essential

Starting $900/year

Superior

Starting $1200/year

Premium

Starting $2400/year

Elite

Starting $3600/year

Maintenance and Alerts

– Server & Computer Patching

– Backup & DR Site

– Monitoring Alerts

– Policy & Procedure

Remote Support (Incidents and Requests)

– Connectivity Support

– Infrastructure Support

– End User Support

– IT Asset Management

– Microsoft Office & Standard App Support

– Autopilot zero-touch deployment

– Cloud Migrations & Management

Online Support

– Modern Device Management

– Server & Network Management

– Technical Health Check