15 Years•Zero Breaches•Real-Time Threat Response•AI-Powered Security•Built for Scale•15 Years•Zero Breaches•Real-Time Threat Response•AI-Powered Security•Built for Scale
Customer: Prominent Jewelry Company (UAE)
Industry: Retail / Luxury Goods
Users: 100+
Services: Incident Response, System Hardening, Device Management, Network Security, Backup & Recovery
After a ransomware attack disrupted their operations, the jewelry company reached out to TEKNOLOGIIA to secure their systems, restore business confidence, and build a stronger IT environment capable of preventing future threats.
Challenge / Pain Point
The attack exposed several risks:
- Compromised devices and servers with potential lingering malware.
- Outdated hardware and software increasing vulnerability to future attacks.
- Email systems and communication channels vulnerable to phishing and unauthorized access.
- Weak network architecture and firewalls unable to prevent breaches.
- Lack of a robust backup and recovery plan to ensure business continuity.
The company needed a comprehensive solution to recover, protect, and modernize its IT infrastructure.
Our Approach
We executed a multi-layered strategy designed for speed, security, and long-term resilience:
- Device Security & Threat Removal
- Deployed advanced protection tools across all computers and servers.
- Investigated and removed remaining threats, ensuring a clean environment.
- Upgraded employee devices with modern, reliable hardware and software.
- Email & Endpoint Protection
- Enhanced email licenses with premium security features.
- Implemented a hybrid security solution using Intune and Defender for improved device control and protection against phishing, malware, and unauthorized access.
- Server & Network Modernization
- Rebuilt the server environment with new virtual machines running the latest operating systems.
- Phased out outdated servers, leaving a secure and stable foundation.
- Upgraded firewalls and redesigned the network with strong segmentation.
- Replaced Wi-Fi access points with secure, high-performance solutions across all locations.
- Backup & Recovery Implementation
- Established daily online and offline backups, plus replication jobs.
- Ensured rapid recovery in case of hardware failure or other disruptions.
Results & Impact
- Full recovery from ransomware: Systems fully secured and cleaned.
- Stronger, modern IT environment: Updated devices, servers, network, and email systems.
- Improved resilience: Daily backups and replication ensure business continuity.
- Long-term protection: Hybrid security solutions and endpoint controls reduce future risks.
- Operational confidence: The company can now continue business with peace of mind, knowing its IT infrastructure is secure and reliable.
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