15 Years•Zero Breaches•Real-Time Threat Response•AI-Powered Security•Built for Scale•15 Years•Zero Breaches•Real-Time Threat Response•AI-Powered Security•Built for Scale
Customer: Insurance Company (Lebanon)
Industry: Financial Services
Users: 850+
Services: Incident Response, Digital Forensics, Threat Containment, Security Hardening
The company operates web applications used by thousands of customers, partners, and staff for policy management, claims, and self-service. Any downtime or data breach would directly impact operations and reputation.
Challenge / Pain Point
A coordinated cyberattack compromised multiple web applications, attempting database theft and installation of backdoors. Immediate containment was critical, but services needed to stay online for over 5,000 users.
Our Approach
TEKNOLOGIIA activated a forensics-driven incident response plan:
- Digital Forensics Investigation
- Collected and analyzed logs from servers, databases, authentication systems, and security devices.
- Reconstructed the attack timeline and identified compromised accounts and entry points.
- Detected and removed hidden backdoors or malicious scripts.
- Threat Containment & Cleanup
- Reset compromised accounts and implemented stronger access controls.
- Hardened applications and systems to prevent recurrence.
- Maintained zero downtime throughout, keeping all web applications available.
Results & Impact
- No Service Interruption: Users continued accessing all applications seamlessly.
- Data Protected: Attempts to dump sensitive databases were blocked and investigated.
- Clean Environment: Backdoors and malicious traces removed completely.
- Stronger Security Posture: Lessons from the attack guided enhanced controls and monitoring.
The company emerged with improved resilience and a hardened security environment, able to withstand future attacks without disrupting users.
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