Comprehensive IT Services Covering Support, Cloud Infrastructure, and Strategic Consulting.
At Teknologiia, we bring modern IT support, cloud management, and strategic consulting under one roof built around automation, visibility, and resilience. From daily support tickets to long-term transformation planning, we elevate every layer of your IT environment.
Data Loss
Prevention (DLP)
IT Outsourcing
VLAN Optimization
24/7 Availability
Backup & Disaster Recovery
Strategic Consulting
Cloud Management & Security
Firewall & Network Optimization
Microsoft 365 Security & Management
Server Management
Hypervisors & Virtualization
Compliance & Governance
Hybrid Log-Management
Solutions
Support Services
Reliable, Responsive, and Escalation-Ready.
What Do We Offer?
Reliable, responsive, and escalation-ready. From front-line troubleshooting to deep technical diagnostics, we provide full-stack IT support designed to resolve issues fast and keep your environment stable.
Dedicated Support Portal
Branded and hosted by us with chat/live support via IT ticketing
24/7 Support
Network Support
Firewall diagnostics, IPsec, SD-WAN, VLANs, Wi-Fi
Server Support
AD, DNS, DHCP, GPO, Windows/Linux, backup monitoring
Tier 1 – Basic Support
Handles common user issues: password resets, printer problems, software install requests & basic troubleshooting
Tier 2 – Technical Support
Handles system-level issues: server login failures, VPN misconfigurations, software bugs Requires deeper access and technical knowledge May involve working with logs, configurations, or vendors
Tier 3 – Engineering Level Support
Handles complex, critical, or unknown issues Involves deep diagnostics: network tracing, AD/GPO debugging, custom scripts, advanced firewall rules
Microsoft 365 Management, Security & Compliance
Full lifecycle support for your Microsoft ecosystem
We manage every aspect of your Microsoft 365 environment, from onboarding and configuration to compliance and optimization while we proactively manage Microsoft 365 security and governance so you’re protected, compliant, and audit-ready at all times.
Firewall and Network Services
Secure, scalable networks built for modern infrastructure.
We design, deploy, and manage intelligent network environments tailored to performance, segmentation, and security best practices.
Firewall Management
- Advanced rule definition, segmentation, and isolation
- Application-aware traffic control and inspection
- Intrusion prevention (IPS) configuration and maintenance
- High availability (HA) clustering
- Centralized firewall policy administration across locations
- Advanced web filtering policies and reporting
VPN & Remote Access
- Site-to-site and client-based VPN setup (SSL/IPsec)
- Remote workforce enablement with granular access policies
- Always-on VPN & conditional access enforcement
- Multi-vendor compatibility and certificate-based auth
Network Architecture
- VLAN planning and deployment across LAN/WLAN
- QoS policies for voice, video, and business-critical traffic
- Zero Trust-ready segmentation & lateral movement prevention
- Guest/IoT isolation frameworks
SD-WAN Deployment & Optimization
- Policy-based WAN routing and performance tuning
- Hybrid WAN scenarios with failover and redundancy
- Monitoring & alerting integrations (with ticket automation)
- Seamless integration with cloud-based firewalls and gateways
Cloud & Infrastructure
We architect and manage on-premises, cloud, and hybrid environments across with full lifecycle support from migration to maintenance.
Cloud Migration Services
Structured lift-and-shift or re-architected migrations from on-prem to cloud, including identity, applications, databases, and storage
Server Infrastructure
Windows/Linux-based virtual and physical server builds, hypervisors, Active Directory domains, DNS/DHCP roles, and GPO configurations
Ongoing Maintenance & Optimization
Patch automation, OS lifecycle enforcement, firmware upgrades, policy hardening, and performance tuning
Backup & Replication
VM and file-level backups, cross-region replication and retention policies tailored to business continuity needs
Disaster Recovery Solutions
Real-world-tested DR strategies tailored to your business tolerance.
We implement and maintain disaster recovery plans that balance recovery time objectives (RTO) and recovery point objectives (RPO), ensuring business continuity when it matters most.
- DR Planning & Runbooks
- Backup Validation
- DR Drills & Compliance Readiness
- Hybrid DR Design
Strategic Consulting
Technology strategy backed by experience and data.
Our advisory services align IT decisions with operational needs and financial realities, empowering better planning, investment, and control.
Cloud Optimization
Security Posture & Risk Assessments
Infrastructure Modernization
Compliance & Governance Advisory
Client Experience Layer
Visibility and control without the noise.
Our support experience is built around your team’s workflows, not the other way around. From onboarding to escalation, we make IT support predictable, accountable, and accessible.
Custom-Branded Support Portal
Fully managed portal with your domain, company branding, and service catalog
Live Chat and Ticketing
Real-time chat, full ticket history,
SLAs, and technician follow-up tracking
SLA Dashboards & Metrics
Visual dashboards summarizing resolution times, device status, ticket categories, and user activity
Ready to Redefine Your Security?
Let our AI+Cyber experts assess your threat landscape
- No commitment required
- Enterprise-grade analysis
- Immediate actionable insights